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Online Brand Protection
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Online Brand Protection

Our online brand protection services are coordinated and automated via a single tool to make it as easy and cost-effective as possible to take action.

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Request a demo
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Request a demo
Overview

Discover our integrated approach to online brand protection

Establishing and executing online brand protection strategies without expending valuable in-house time and resources represents a major challenge for many brand owners.

Novagraaf’s online brand protection services help you meet that ‘more with less’ challenge by integrating and automating monitoring and enforcement to take the pressure off in-house teams. Via a single log-in, our dedicated online brand protection portal will enable you to rapidly and cost-effectively safeguard your valuable IP assets and protect your customers in today’s complex digital environment. 

Online brand protection, image of grey blocks

A combined online monitoring and rights enforcement solution

If brand owners are to meet the threat of online infringement, they need to be able to act quickly and proportionately and with minimal disruption to their internal teams. Our combined monitoring and enforcement solution comprehensively automates the online brand protection life cycle.  

Our service includes an initial survey of the online threat landscape to generate a preliminary report of your brand’s general online condition. This determines the parameters of the monitoring and enforcement phases to meet your goals and pre-specify the necessary actions, the budget (per brand/module) and the triggers for any additional strategic activities. 

Explore modules
<h3>A combined online monitoring and rights enforcement solution</h3>

Partner with us for online brand protection

Novagraaf is unique in our ability to tailor bespoke legal, commercial and administrative support via a single point of contact. Our dedicated online brand protection solution will help you address threats to your brand across all online content channels. 

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<h3>Partner with us for online brand protection</h3>
Benefits

Reasons to choose Novagraaf for online brand protection

Our smart technology provides instant access to predefined results, enforcement workflows and tailored attorney advice. This means: 

Enforcement actions are predefined, reducing the demands on your in-house teams. 
Common tasks are automated via the CMS so that enforcement activities are rapid and cost-effective. 
Activity is targeted by type of threat. 
Monitoring and enforcement results are available via a single portal, combining analyst and attorney expertise.
The service is backed by Novagraaf’s global network of IP attorneys, enabling additional enforcement activities to be taken rapidly and strategically, irrespective of geography. 

Customisable and integrated online brand protection through a single log-in

Choose from six monitoring modules, each designed to target a specific online content channel. Automate enforcement activities based on a pre-agreed strategy, targets and budget.
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Key features

Ready to take your next step?

Find out more about Novagraaf’s online brand protection service, including our dedicated case management system, by signing up for a demo today

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Online brand protection, portal
Our online brand protection monitoring modules
Online brand protection, image of stairway
Domain name monitoring

Our domain name monitoring service automatically identifies unauthorised use of a brand name in newly registered domain names. This streamlined process provides you an overview of (potential) infringements anywhere in the world. We understand that taking action against any and every potential infringement can also have a negative effect on your brand reputation. Having identified and assessed risks, we work with businesses to determine appropriate courses of action or proactively take action as pre-agreed on their behalf, from simple surveillance of the potential threat to takedown actions and UDRPs.

 Marketplace monitoring
Marketplace monitoring

Our targeted marketplace module detects potential infringements on major ecommerce platforms, such as eBay, Amazon, Alibaba, AliExpress, Tmall.com, Taobao, Temu and IndiaMART, with a focus on China. Due to the nature of these platforms and the rate at which products are bought and sold, it is easy for infringements of your brand to fly under the radar. The module’s initial screening provides valuable insights into how branded goods and services are being sold and focuses further on the detection and removal of threats identified in this initial screening to ensure your brand is being protected in the ecommerce space.

Web content monitoring
Web content monitoring

Third parties may be implementing texts that are identical to your trademark in their links, images and metatags. Our web content monitoring module detects potential infringements in the online content of websites indexed by major search engines, whether or not the brand appears in the domain name. This includes identifying threats to a brand on websites appearing in major search engine results, in links, page content, images and metatags.

Social media monitoring
Social media monitoring

Social media is an increasingly popular channel for counterfeiting, dupes and other forms of infringement. Our dedicated monitoring and enforcement module detects potential brand infringement across all major social media platforms, including Facebook, Instagram, Twitter, LinkedIn, YouTube, WeChat (China), Weibo (China) and VKontakte (Russia), and is designed to identify infringements on several levels, including account name and public feed.

App monitoring
App monitoring

With thousands of new apps being developed and released daily, unauthorised use of your brand by competitors or creators could potentially lead to brand dilution or weaken the uniqueness of your brand. Novagraaf’s dedicated app monitoring module detects apps and app publishers that mention a brand in the app name or as part of the publisher’s name, providing you with the insight you need to evaluate and take action.

Paid ads monitoring
Paid ads monitoring

Businesses use paid adverts to expose their products and/or services to a wider audience, so it’s important to act swiftly if your brand is used in an advert without your permission or knowledge. Novagraaf monitors ads that appear when searching for given keywords (such as your brand name) in relevant countries. Infringing ads are reported to the relevant search engine and a rule-based automated take-down is set up to remove any repeatedly infringing ads instantly. 



Online enforcement

Online monitoring is only part of our online brand protection solution for brand owners. To make it as easy and cost-effective as possible for you to take action, we have linked and automated our enforcement services, so that you can obtain quick and instant results without having to review pages of monitoring results and instruct every single activity.

Based on our pre-agreed strategy, targets and budget, we will make ‘precision strikes’ on your behalf. Importantly, our service enables you to record and track activities through a web-enabled and fully secure content management system (CMS), which is provided as part of the service and incorporates predefined workflows to streamline operations and expedite enforcement.
 
Depending on the size and type of threat, Novagraaf will advise and execute the relevant enforcement services via this CMS portal, including:

  • Standard enforcement (first strike): Notice and takedown letters or emails, cease and desist letters, and the standard procedures offered by platform operators are pre-agreed and automated via the CMS.
  • Advanced enforcement (proportionate second strike): Follow-up activities may be necessary, and will be discussed, agreed and tailored by type of threat/module, including UDRP and URS for domain names.
  • Litigation (if required): Critical cases can be escalated to litigation, where disputes cannot be resolved through our standard or advanced procedures, or when those have been exhausted, through our network of select partners.

Additional ad hoc services are also available in Novagraaf’s suite of online brand protection services. These include test purchases, in-depth investigations and reputational monitoring.

<h3>Online enforcement</h3>
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Resources
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  • A global brand protection toolkit: Local expertise supported by cutting-edge technology
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  • Request a demo
    Request a demo

    Contact us for a demo of our dedicated online brand monitoring and enforcement solution.


     

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